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Annual
Computer maintenance service and support contracts.
Business
support agreements
Designed with the smaller business in mind, we offer custom made
annual support agreements that have a number of benefits over our
existing services.
From just maintaining your computer hardware to providing a complete
support solution, we will put together a package that will suite
your needs and budget.
On-site support
All required labour is covered up to an agreed service level (see table
below) for tasks such as consultancy, configuration of hardware and
software, problem solving and networking.
Example
packages
Standard |
Premium |
Cover for any problems that occur with existing systems and networks.
Telephone and remote support.
Out of office hours support.
Priority service.
Large cost savings compared to individual calls.
Fixed annual rate to allow easy budgeting.
Workshop time included.
Discounts on new products.
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As per standard but with extra options including :
Preventative maintenance - periodic checks on your system before
problems occur.
Virus & spyware
checks.
On-site consultation.
Tuition for windows and computer use.
Installation and configuration of new hardware.
Network administration and configuration.
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Workshop support
Similar to the on-site support except you bring your equipment in to
us for service.
Hardware
maintenance contracts - UK coverage.
We offer
a variety of yearly computer hardware service contract packages
designed to meet your requirements no matter how large or small
your organisation.
All major types of server, computer, laptop and printer are covered.
Service levels include 4 hour and 8 hour responses. 24 hour cover
is also available. Simply send us your list of equipment and
we will be glad to provide a free quotation.
All
makes of computer printer and laptop covered.
From workstations to high end servers.
Keep downtimes to a minimum.
Guaranteed response and fix times.
UK wide service
Free quotations
email
your requirements to us
Most UK
areas are covered for maintenance contracts and on site repairs including
Aberdeen, Bath, Birmingham, Bradford, Brighton, Bristol, Blackburn,
Cambridge, Cardiff, Carlisle, Cheshire, Coventry, Derby, Dundee,
Edinburgh, Exeter. Glasgow, Huddersfield, Hull, Inverness, Ipswich,
Lancashire, Leeds, Leicester, Liverpool, London, Manchester, Milton
Keynes, Newcastle, Nottingham, Oxford, Plymouth, Preston, Sheffield,
Southampton, St Andwews, Stirling, Stockport, Stoke, Sunderland,
Swansea, Warrington, Widness, Wolverhampton and York.
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